There are many offshore outsourcing providers out there, so why choose Sidekiiks? Below are just a few of the reasons that make us a winning partner that will help you and your business grow.

North American Management

Sidekiiks is a North American owned and operated organization, which means, we understand how business works in the Western World. We know how customers expect to be treated and we understand which communication strategies work, and which strategies don’t.

Quality People – Perfect English

Our offices are located in metropolitan Manila, in the Philippines – considered the prime Outsourcing destination in the world. The Philippines has long had close ties to the United States, and as a result, is a country full of excellent English speakers, often with very similar temperaments to their Western counterparts. So much so, that you most often cannot tell that you are speaking with someone overseas. Sidekiiks has an excellent talent pool to choose from and we only accept the best. We require our agents to hold a post secondary degree and to possess a minimum of 5 year of experience in the Business Process Outsourcing industry.

Technology You Can Count On

Sidekiiks state-of-the-art communications systems make our office seem like it is right around the corner. With our phone system, each of our agents can have a local phone number in your area – anywhere in the world. We can even plug into your phone system and use one of your existing phone numbers. With high-level sound quality, your customers will never know your Sidekiik agent is outside of your office.

Top Training Systems

We at Sidekiiks take great pride in our training systems. To be the best, you must groom the best people. We are constantly adding and refining training systems to build the best agents in sales, customer service, online marketing, and administrative support. To find out more, ask us during your free consultation.

A Winning Culture

You can’t have success without happy people. At Sidekiiks, we treat our staff like family and we reward success. We hold regular staff team building functions, we publicly reward our top performers. Our management team is constantly working to motivate and improve our employees so you can reap the rewards of a more productive worker.